Your satisfaction and well-being are of utmost importance to us. If you aren’t happy with your ComfortPax product for any reason, you may return it for a full refund within 14 days of receipt. It must be in original condition with no signs of wear or tear. We will reimburse you for return shipping when we receive the return.
Each ComfortPax is individually handmade and the occasion for a defect is very rare. Nonetheless, we will be happy to repair or replace any defective products up to 30 days from the date of purchase. Please email us directly if you have any further questions here.